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Data

Sine
Level 1: Joiner
  • 1 Posts
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Data not working when in Spain. Says 3G in top corner but won’t load anything says I need to turn on mobile data but that’s already on? 

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pgn
Level 63: Greatness Assured
  • 24126 Posts
  • 176 Topics
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Some things to try, @Sine:

 

1. Manually search for another network

2. Reboot the phone

3. If you have an iPhone change your data APN to "mobile.o2.co.uk"

4. Check Roaming data is enabled in your phone's settings:

Screenshot_20220525-070322.png

 

If still not working then contact O2 to remove the Roaming bar on your account via the Social Media links below. Good luck, enjoy Spain!

O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















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Message 2 of 2
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pgn
Level 63: Greatness Assured
  • 24126 Posts
  • 176 Topics
  • 677 Solutions
Registered:

Some things to try, @Sine:

 

1. Manually search for another network

2. Reboot the phone

3. If you have an iPhone change your data APN to "mobile.o2.co.uk"

4. Check Roaming data is enabled in your phone's settings:

Screenshot_20220525-070322.png

 

If still not working then contact O2 to remove the Roaming bar on your account via the Social Media links below. Good luck, enjoy Spain!

O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















Message 2 of 2
87 Views