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Data

Sine
Level 1: Joiner
  • 1 Posts
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Data not working when in Spain. Says 3G in top corner but won’t load anything says I need to turn on mobile data but that’s already on? 

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pgn
Level 74: Whizz kid
  • 35210 Posts
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Some things to try, @Sine:

 

1. Manually search for another network

2. Reboot the phone

3. If you have an iPhone change your data APN to "mobile.o2.co.uk"

4. Check Roaming data is enabled in your phone's settings:

Screenshot_20220525-070322.png

 

If still not working then contact O2 to remove the Roaming bar on your account via the Social Media links below. Good luck, enjoy Spain!

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pgn
Level 74: Whizz kid
  • 35210 Posts
  • 224 Topics
  • 1558 Solutions
Registered:

Some things to try, @Sine:

 

1. Manually search for another network

2. Reboot the phone

3. If you have an iPhone change your data APN to "mobile.o2.co.uk"

4. Check Roaming data is enabled in your phone's settings:

Screenshot_20220525-070322.png

 

If still not working then contact O2 to remove the Roaming bar on your account via the Social Media links below. Good luck, enjoy Spain!

Message 2 of 2
584 Views