Data not working

[LoAlex]

After topping up my phone a few days ago (I’m PAYG) the data has stopped working, this has never happened before. I’ve tried turning the phone off and on again, tried switching to airplane mode and back again, nothing is working, what do I do? 

[jonsie · Accepted solution]

Check your postcode for local problem

Guide: How can I sort out my network issues? 

If the problem still persists

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this