This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Data is very slow and cutting

Go to solution
Charlie33
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎01-09-2022 21:19

on ‎01-09-2022 21:19

The data network in Tottenham is very slow, and occasionally cutting. The mobile antenna is down for a couple of weeks already and no one attending to fix it.

Message 1 of 4
978 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 151746 Posts
  • 650 Topics
  • 28842 Solutions
Registered:

on ‎01-09-2022 21:33

on ‎01-09-2022 21:33

@Charlie33 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this, or report it through the My Network app https://www.o2.co.uk/apps/my-o2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
974 Views
0 Kudos
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 151746 Posts
  • 650 Topics
  • 28842 Solutions
Registered:

on ‎01-09-2022 21:33

on ‎01-09-2022 21:33

@Charlie33 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this, or report it through the My Network app https://www.o2.co.uk/apps/my-o2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
975 Views
0 Kudos

Go to solution
Charlie33
Level 1: Joiner
In response to MI5
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎01-09-2022 22:58

on ‎01-09-2022 22:58

D958F000-DDDD-4ABC-9B37-9779DDEF8CC2.png

 as the screenshot explains, there is no issue with the account. It’s general maintenance fault what needs to be attended to fix. 
my apologies, if I wasn’t clear enough 

Message 3 of 4
965 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Charlie33
  • 151746 Posts
  • 650 Topics
  • 28842 Solutions
Registered:

on ‎02-09-2022 07:58

on ‎02-09-2022 07:58

@Charlie33 

No it was perfectly clear.

You need to report it to O2 to get some traction on repairs.

You can also use the My Network app to report it. 

https://www.o2.co.uk/apps/my-o2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
953 Views
0 Kudos
Top Kudoed Authors
View All
Top