08-05-2024 10:20
Anyone had any joy ever getting a reply from the Credit File Referrals team.
I am currently going through a mortgage application and O2 are reporting i am 2 months in arrears which i'm not! Desperate to get this resolved and emailed them over 2 weeks ago now and nothing. I am at risk of mortgage falling through because of this.
08-05-2024 11:47
Unfortunately they are not known for being quick to answer.
Keep trying.
The email address is creditfilereferrals@telefonica.com or amendmentteam@o2.com
You can write to or fax them:
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865
Guide: How to find help & contact O2