cancel
Showing results for 
Search instead for 
Did you mean: 

Contract is up soon

Charlie21
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My phone contract is up in November , will I get an email from o2 , if I decide not to stay with o2 can I keep my number ? 

Message 1 of 2
173 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

@Charlie21 

OFCOM regulations require O2 to email you with options so all should be explained in the email you receive from them.

In brief, if you wish to move networks, you need your PAC to keep your number Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 2
164 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

@Charlie21 

OFCOM regulations require O2 to email you with options so all should be explained in the email you receive from them.

In brief, if you wish to move networks, you need your PAC to keep your number Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
165 Views