on 22-03-2022 09:23
Hi
i have just ported to o2 on a 5g Sim Only deal on an IPhone 13 bought without a contract.
All is good on Wi-Fi - however, when I am out and about I am struggling to get any usage - messages, emails, safari and Apps.
Are there any obvious issues or changes to settings I need to make
thank you
john
22-03-2022 09:31 - edited 22-03-2022 09:32
22-03-2022 09:31 - edited 22-03-2022 09:32
5g coverage is still quite limited in most areas.
You can check here O2 Service Status
Try using a different network mode to see if there's any difference.
on 22-03-2022 09:38
on 22-03-2022 09:38
I assumed when there was no 5g it would automatically operate on 4g
on 22-03-2022 09:52
Yes in theory but it depends on the network settings on your phone and the actual signal strength being received.
on 22-03-2022 10:00
on 22-03-2022 10:00
Thank you MI5
is it not simpler to change my settings to 4g for the time being.
I am a bit of a Luddite and simply want access to emails internet and apps away from Wi-Fi.
when you refer to network settings what do you mean
thank you so much for your help it is appreciated
on 22-03-2022 10:19
on 22-03-2022 10:19
Yes, that's what I meant by using a different network mode.
Settings >Network or Sim Settings depending on phone version.
on 23-03-2022 10:27