Connectivity on 5g Sim Only

[Johnams]

Hi

i have just ported to o2 on a 5g Sim Only deal on an IPhone 13 bought without a contract.

All is good on Wi-Fi - however, when I am out and about I am struggling to get any usage - messages, emails, safari and Apps.

Are there any obvious issues or changes to settings I need to make

thank you

john

[MI5]

@Johnams 

5g coverage is still quite limited in most areas.

You can check here O2 Service Status

Try using a different network mode to see if there's any difference.

[Johnams]

I assumed when there was no 5g it would automatically operate on 4g

[MI5]

@Johnams 

Yes in theory but it depends on the network settings on your phone and the actual signal strength being received.

[Johnams]

Thank you MI5

is it not simpler to change my settings to 4g for the time being.

I am a bit of a Luddite and simply want access to emails internet and apps away from Wi-Fi.

when you refer to network settings what do you mean

thank you so much for your help it is appreciated

[MI5]

@Johnams 

Yes, that's what I meant by using a different network mode.

Settings >Network or Sim Settings depending on phone version.

[RafaC]

Hey @Johnams were you able to sort it out?