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Bearbear · ‎06-09-2022

Help I have exhausted the phone support. Trying to turn on mobile data for o2 purchased Apple Watch. I keep getting the code 14 message. Have tried all sorts of resets and pairing etc. any ideas hugely appreciated. It was all set up in o2 shop so should work …..

MI5 · ‎06-09-2022

@Bearbear

It most likely needs your esim resetting.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-09-2022

@Bearbear

It most likely needs your esim resetting.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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