Clearing my bill

[Claire431]

Hello I put a payment through last Friday and it hasn’t been taken?

my next bill is due in 5 days and what I don’t want to happen is you take both amounts 

is there any way we can stop the payment I made Friday 2nd to clear my o2 account before you take the direct debit in a few days?

[Bambino]

@Claire431 This is not O2. This is a customer community.

You need to speak to the Payment Management Team on 0800 902 0217/0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support