Solved: Re: Chromebook Warranty

Jill19 · ‎26-06-2023

Hi I received a free chromebook with my Samsung Galaxy earlier this year. The keyboard has stopped working, is this also under warranty? Thanks

MI5 · ‎26-06-2023

@Jill19

Yes it is.

O2 help Device repairs | Help & Support | O2

or contact Samsung directly.

Help & Contact | Samsung United Kingdom

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎26-06-2023

@Jill19

Yes it is.

O2 help Device repairs | Help & Support | O2

or contact Samsung directly.

Help & Contact | Samsung United Kingdom

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Jill19 · ‎26-06-2023

Can you please advise on how I can get it looked at please? It is only certain keys that don't work. Many thanks.

gmarkj · ‎26-06-2023

You need to get in touch either with o2 or Samsung @Jill19

Links to do that have been provided by @MI5 above.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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