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Changing tariff

HLMA
Level 1: Joiner
  • 2 Posts
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I’ve tried to change my £5 bundle to a £20 bundle, but it’s randomly changed to a ‘simplicity’ bundle even though I received a text and email saying I successfully changed to a £20 bundle. 

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Cleoriff
Level 94: Supreme
  • 112465 Posts
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@HLMA 

The Simplicity tariff is no longer available to new customers (as of 2014)

You need to call o2 tomorrow on 4445 and ask them what's happened.

They open at 8am

Simplicity 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 112465 Posts
  • 801 Topics
  • 6699 Solutions
Registered:

@HLMA 

The Simplicity tariff is no longer available to new customers (as of 2014)

You need to call o2 tomorrow on 4445 and ask them what's happened.

They open at 8am

Simplicity 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
77 Views