Solved: Changing network

Lorna2 · ‎06-12-2021

I have recently received a new SIM from a different provider. I tried to install but was informed by phone is locked. I have tried to phone the customer service number but due to being automated I can not find the answer I need. I have tried logging in to my O2 but as I no longer officially have an account I can not find help there. What else can I do to unlock my phone?

MI5 · ‎06-12-2021

@Lorna2

How to unlock here Guide: Unlocking an O2 phone to use a different SIM card

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-12-2021

@Lorna2

How to unlock here Guide: Unlocking an O2 phone to use a different SIM card

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Changing network

Activating Apple Watch

voicemail

Error 112 - Adding Apple Watch Cellular

E-sim issue

Can't text anyone apart from mum