on 28-04-2020 16:43
on 28-04-2020 16:45
You need to call, sorry Guide: Coronavirus Community Help and Support
on 29-04-2020 09:38
on 29-04-2020 09:38
Hi @Lucebuce You can only change it if the extra has not been redeemed
https://www.o2.co.uk/help/account-and-billing/extras