on 28-09-2021 17:28
Frustrating the hell out of me. I’ve logged in my 02. Says I have account. I’ve rang up. They’ve said I have no account. Yet 02 are taking the direct debit and my phone still works. But cannot get emails and stuff anymore
on 28-09-2021 17:31
Edit: 02 says I do NOT have an account
on 28-09-2021 17:40
on 28-09-2021 17:40
That sounds very odd, and sounds like you haven't passed security or something. How do you mean emails and stuff anymore??
I would use the old favourite and Hang Up and Call Again (HUCA) as the agent may have had a system error or the like.
on 28-09-2021 19:36
on 28-09-2021 19:36
Can you check this please?
on 29-09-2021 08:03
on 29-09-2021 08:03
on 29-09-2021 08:04