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Change of tariff

AM66
Level 1: Joiner
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Please help me with my change of tariff which hasn't happened 

Message 1 of 4
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Bambino
Level 84: Resplendent
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Registered:

@AM66 You need to speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone or numbers in this link: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Best time to call is 8 am.

I DO NOT WORK FOR O2



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Message 4 of 4
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Anonymous
Not applicable

@AM66 Hi, Is your change of tariff on PAYG?

If so, it will only change from the next renewal date.

Message 2 of 4
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AM66
Level 1: Joiner
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Registered:

Hi the letter I received from O2 telling me of the change of tariff stated that in 30 days time I would be changed to the new tariff that was about 2/3 months ago

Message 3 of 4
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Bambino
Level 84: Resplendent
  • 22941 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@AM66 You need to speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone or numbers in this link: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Best time to call is 8 am.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 4 of 4
257 Views