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Change of account name

maddogodude
Level 1: Joiner
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My account is actually for a phone that my son has been using for years and years. I want to move the account over to his name and his billing, without changing the phone number. 

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MI5
Level 94: Supreme
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@maddogodude 

Your son will need to obtain a new contract in his name and pass the credit check.

You can then migrate the number across. However, there will be fees unless the contract minimum term has been reached.

Guide: Migration & porting into O2 

Alternatively, you can just change the account the bill is paid from in your MyO2 under bills >payment cards.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147812 Posts
  • 639 Topics
  • 28355 Solutions
Registered:

@maddogodude 

Your son will need to obtain a new contract in his name and pass the credit check.

You can then migrate the number across. However, there will be fees unless the contract minimum term has been reached.

Guide: Migration & porting into O2 

Alternatively, you can just change the account the bill is paid from in your MyO2 under bills >payment cards.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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