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Change of Address

Ickle_Roo
Level 1: Joiner
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on ‎14-06-2023 13:29 - last edited on ‎14-06-2023 14:51 by

on ‎14-06-2023 13:29 - last edited on ‎14-06-2023 14:51 by

I need to change the address on my account, but you can't text the mobile number, as it is inside a mobile vehicle tracker, so I won't get the messages with the verification codes

 

Current Address: [personal details removed]

New Address: [personal details removed]

 

Can you also arrange to make the contact for verification my email address: debsydonut**Personal info**  instead of the mobile number?

 

Can you arrange to change this on your systems?

 

Kind regards

 

 

Deborah Cox

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MI5
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on ‎14-06-2023 13:31

on ‎14-06-2023 13:31

@Ickle_Roo 

This is a public forum so you should not share personal details here.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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