Change my number

[CharlesStottor]

02 are rubbish 

[Cleoriff · Accepted solution]

@CharlesStottor 

If you want to change your number, you are allowed one free change but you have to call customer service.

Guide: Coronavirus Community Help and Support 

If you want to move to another network as O2 are 'rubbish', you need your PAC Guide: How to get your PAC [June 2021 Update] 

or

Guide: Cancelling Your Contract