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Canot top up saying my account is not set up

TOMMYB1
Level 1: Joiner
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on ‎29-07-2023 15:56

on ‎29-07-2023 15:56

Been on hold 30 mins saying my acc is not set up ?

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MI5
Level 94: Supreme
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on ‎29-07-2023 16:00

on ‎29-07-2023 16:00

@TOMMYB1 

See top up guide.

May need a voucher first time Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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