Cannot send text from old style Nokia phone since December 2021

[Hoppyshutch2001]

Hello I’m trying to fix my grandmothers old style Nokia handset, she can receive calls, make calls, receive text.

but…..when she replies to or tries to sent a text its just not leaving any of it!!!!

i cannot take it to the o2 store as they wont look at it as they need ID, i cannot take her as she is bedbound, she relies on this phone so not an option to purchase a new one or change her number…..as it will confuse the hell out of her….

please help me 

[MI5]

@Hoppyshutch2001 

Check this help here Guide: Text Message Tips (not sent or received) 

[Hoppyshutch2001]

Amazing! Thank you i will try this tomorrow when i pop over, thanks a million at my whits end with the whole thing 

[MI5]

Best of luck

Good chance that it's got the wrong message centre number saved in the phone.