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Cannot hear voice on a call but caller can hear me for 3 days now.

PeteZ
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎26-02-2025 14:01

on ‎26-02-2025 14:01

When answering a call I get cut off after about 30 secs-the caller can still hear me but I cannot hear the caller.

All ok on What's App calls.

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MI5
Level 94: Supreme
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on ‎26-02-2025 14:20

on ‎26-02-2025 14:20

@PeteZ 

Guide: How can I sort out my network issues? 

https://www.o2.co.uk/apps/my-network

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 69: Guiding Light
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on ‎26-02-2025 14:21

on ‎26-02-2025 14:21

This has come up before.

Best to contact O2 

Social Media is slow but better and UK based.

Links in help file

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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