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Cannot connect to remind data in France Samsung S9

Bungo
Level 1: Joiner
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Any help appreciated

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Cleoriff
Level 94: Supreme
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@Bungo 

Some things to try:

  1. Manually search for another network
  2. Reboot the phone
  3. Check your data APN to see if it reads "mobile.o2.co.uk"
  4. Try toggling Airplane mode on/off (it often helps kickstart things)
  5. If still not working then contact O2 to remove the Roaming bar on your account

 Call O2 on the number in this guide Guide: How to find help & contact O2 

Or via social media....If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

Good luck and welcome to the forum. 😊

Veritas Numquam Perit

Girl in a jacket

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Bungo
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
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Roaming data

Message 2 of 3
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Cleoriff
Level 94: Supreme
  • 111703 Posts
  • 800 Topics
  • 6550 Solutions
Registered:

@Bungo 

Some things to try:

  1. Manually search for another network
  2. Reboot the phone
  3. Check your data APN to see if it reads "mobile.o2.co.uk"
  4. Try toggling Airplane mode on/off (it often helps kickstart things)
  5. If still not working then contact O2 to remove the Roaming bar on your account

 Call O2 on the number in this guide Guide: How to find help & contact O2 

Or via social media....If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

Good luck and welcome to the forum. 😊

Veritas Numquam Perit

Girl in a jacket
Message 3 of 3
75 Views