Solved: Cannot access Twitter (X) when not in my home

David56 · ‎11-10-2023

I cannot access Twitter (and some other App) as soon as I leave my home and am off my own WiFi.

Regardless of whether it shows 4G or 5G, I just get the message 'Tweets are not loading right now’.

Anybody else experienced this problem?

MI5 · ‎11-10-2023

If using an iPhone, check that you have allowed apps to access mobile data in the mobile data settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Bambino · ‎11-10-2023

@David56 See if anything in this guide helps: How can I sort out my network issues? - o2uk

I DO NOT WORK FOR O2

MI5 · ‎11-10-2023

@David56

If using an iPhone, check that you have allowed apps to access mobile data in the mobile data settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

David56 · ‎11-10-2023

That's it. Hero!

I never even knew that the 'access mobile data' options in the mobile data settings actually existed so not sure how it got turned off.

MI5 · ‎11-10-2023

You're welcome @David56

It catches a few out does that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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