Cancelling Disney Plus on Extras

[Julie1942]

I would like to cancel my Disney Plus through the O2 extras but can’t find out how to do this easily in My O2

[pgn · Accepted solution]

Info in Extras here, @Julie1942 - Guide: Adding and removing O2 Extras  - it has helped many. Good luck!

[K_Zuzo]

When I finally found the extra, it would not let me cancel it. The message is "You can only edit this extra once in each monthly billing period." What does it mean? I have had it for over a year, so the 6 months minimum term is over

[Oxonian]

I cannot help on that @K_Zuzo as I have never added or removed an O2 Extra. 

Maybe @pgn knows more ?  

[pgn]

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@Oxonian wrote:

I cannot help on that @K_Zuzo as I have never added or removed an O2 Extra. 

Maybe @pgn knows more ?  

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All I know is if what is in the Guide: Adding and removing O2 Extras  does not work, then it's a call to either whatever company the extra relates to (eg Disney Customer Support) or to O2 CS using any one of the Social Media links in Guide: How to find help & contact O2 @K_Zuzo and @Oxonian 🤷🏼‍♀️

[Monika02]

same here

[Enlli]

@Monika02 

Then follow the advice given above by @pgn