Cancelation of contract

[ionuts]

Hi everyone i have been a o2 customer for years recently i lost my job and i resort do doing food delivery. O2 does not have enough coverage everywhere in my area and this is affecting me. I called to cancel my contract but i have been asked to pay it in full. Today my 40min call ended up with the lady that answered it hanging up on me. The internet and signal makes the service unusable. Is there a way to cancel please? Customer support is really bad

[madasaf1sh · Accepted solution]

@ionuts 

You will need to pay off in full off the device plan or Airtime to cancel.  And the all the details on how to cancel can be found here Guide: Cancelling Your Contract 

[ionuts]

How do i do that theyre customer service is quite useless

[pgn]

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@ionuts wrote:

How do i do that theyre customer service is quite useless

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Did you read the guide shared by @madasaf1sh, @ionuts?

Link here: Guide: Cancelling Your Contract 

More here: https://www.o2.co.uk/help/account-and-billing/leaving-o2

Ring O2  on 202 at around 08:10am any weekday or Saturday, or 9am on Sunday.

Good luck!