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on 22-01-2022 23:51
I wish to cancel my membership of O2. I am within the cooling off period for a new membership. I have not inserted the O2 sim into my phone. I signed up by virgin mob and was told I could cancel any time during cooling off period. I wish to cancel NOW
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on 23-01-2022 00:05
Hello @Erch
This may help
Guide: Cancelling Your Contract
Welcome to the o2 Community
HAPPINESS IS BEE SHAPED
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on 23-01-2022 00:05
Hello @Erch
This may help
Guide: Cancelling Your Contract
Welcome to the o2 Community
HAPPINESS IS BEE SHAPED
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on 23-01-2022 00:14
You need to contact O2 https://www.o2.co.uk/contactus to cancel under the change of mind policy.
https://www.o2.co.uk/help/device-and-sim-support/returning-your-device
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

