Can you please check if my local phone mask is going to be fixed?

[LucasWebster04]

Hi O2, please can you check if my local phone mask is going to be fixed? My postcode is LA11RX, thanks.

[Enlli]

Not something we Customers here or Customer Services would be able to say

All we know is what is reported in My network App

https://www.o2.co.uk/apps/my-network

Try to use WiFi Calling at home is you have broadband access

https://www.o2.co.uk/help/international-and-network/wifi/wifi-and-4g-calling

Seems it's a joint mast with Vodafone

 Also from Vodafone 

We're aware of some network issues in LA1 1AB

There’s a problem with our mobile network in this area at the moment that may be causing issues with your service. We’re sorry if you’re experiencing any disruption, we know how frustrating this can be. Unfortunately, it’s taking us a little longer than we expected to fix this issue – sorry for the delay. Rest assured, we’ll get things up and running again as soon as we can, and we’ll update this page once we have an update. Thanks for your patience. As soon as we have any further updates, we’ll let you know here.

[MI5]

@LucasWebster04 

No one will know or tell you.

Check and register for updates in app https://www.o2.co.uk/apps/my-network

https://status.o2.co.uk/ 

LA11RX

Sorry, a phone mast close to you isn't working.

We’re carrying out essential maintenance at the site. While we do this, you might have some trouble with your calls, texts and data, sorry. We’ll update you by Friday 28th November 2025.