Can we get O2 volt benefits?

[lmphoto]

Hi,

My partner and I at the same address have Virgin media and O2, but I pay for VM and my partner pays for O2, can we combine the benefits? Or would the O2 have to be in my name as well?

Thank you

[MI5 · Accepted solution]

@lmphoto 

Only the address needs to match for Volt.

Volt Megaguide 

[lmphoto]

Ok, so we tried to activate it on my partners MyO2 but it doesn't seem to have done anything and it's been a couple of weeks, wheres the best place to escalate it?

[MI5]

@lmphoto 

If it's your O2 data boost, you need to contact O2 to add it.

Guide: How to find help & contact O2 

Or for broadband, it's Virgin 

Customer service: 0345 454 1111