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Can't see or download bills

Tescat
Level 1: Joiner
  • 1 Posts
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Your website sends me an error code 500 when I try to download my bills

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jonsie
Level 94: Supreme
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If possible, try a different browser

Clear cache and cookies

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

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Enlli
Level 68: Extraordinaire
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That and the My O2 App are down at the moment

Screenshot_20230726_122818_My O2.jpg

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 4
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gmarkj
Level 66: Unequalled
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Yep app and web both broken.

New system going well then!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 4 of 4
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