Can't see or download bills

Tescat · ‎26-07-2023

Your website sends me an error code 500 when I try to download my bills

jonsie · ‎26-07-2023

If possible, try a different browser

Clear cache and cookies

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Enlli · ‎26-07-2023

That and the My O2 App are down at the moment

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

gmarkj · ‎26-07-2023

Yep app and web both broken.

New system going well then!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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