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Can't activate my new sim by text

AWG
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎31-10-2023 08:38

on ‎31-10-2023 08:38

Hello,

I received my new sim card and have been trying to activate it since yesterday. I have texted SWAP,  then I was asked for the SSN which I sent.  I then received a text from you saying you had NOT received it. In the meantime I have lost any signal so cannot send any messages via the phone anymore. I cannot make calls either.

How can I activate my SIM???  I am completely phoneless

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gmarkj
Level 66: Unequalled
  • 12864 Posts
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Registered:

on ‎31-10-2023 12:18

on ‎31-10-2023 12:18

You can call 0800 902 0217 using Skype for free @AWG 

Guide here Guide: A Guide to Skype

Or send them a message on social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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