Can't activate my Esim

Tayyab · ‎21-06-2024

Hi. I have recently purchased an esim and need to activate it I believe by signing into my o2 account. However, I can't now receive the security code via text as the physical sim has reverted back to the old number. Can you send the security code to my email address, tayyab_93**Personal info**, instead so I can activate my esim?

MI5 · ‎21-06-2024

@Tayyab

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

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Enlli · ‎21-06-2024

This is not O2 but a member to member Community

Contact O2 by one of the methods in this guide

Guide: How to find help & contact O2

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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