Can’t access the app (MyO2) using existing log in username and password

[ShaunL]

Can’t access the app (MyO2) using existing log in username and password

[pgn]

Try the web version, @ShaunL -  https://accounts.o2.co.uk/signin

The app can be temperamental, but you can sometimes kick it back into action by uninstalling, rebooting phone, the reinstalling the app from your phone's app store. If you need more help, O2 via Social Media are contactable at the link just below.

[jonsie]

If you are trying to log in to the My O2 app

Instead try the web version 

https://accounts.o2.co.uk/signin

If that works then delete the app, reboot phone and reinstall 

If none of that works then 

You can call O2 on 202

Or use the social media links below