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Can't Receive calls from 3 mobile numbers

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samedmund
Level 1: Joiner
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on ‎24-12-2021 22:22

on ‎24-12-2021 22:22

Ported my phone number from 3 middle of November, now meeting up with friends etc, Have noticed that anyone on a 3 mobile when they call it comes up as my number not recognised. However this issue doesn't exist with anyone on any other mobile phone carrier eg Vodafone,EE etc 

 

Thanks in advance for any help

 

Happy holidays 

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MI5
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on ‎24-12-2021 22:34

on ‎24-12-2021 22:34

@samedmund 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151763 Posts
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  • 28843 Solutions
Registered:

on ‎24-12-2021 22:34

on ‎24-12-2021 22:34

@samedmund 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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samedmund
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on ‎24-12-2021 23:00

on ‎24-12-2021 23:00

Thanks will contact after Christmas

 

Happy holidays!

 

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