Can not access my account

[SJG1]

I can log in but that's that.  I want to check my account, view my bill etc but get sent in circles.  Sometimes getting a page saying "Something went wrong..... "  I can't speak to customer support just a virtual assistant telling me to go to My O2.  

[Cleoriff · Accepted solution]

@SJG1 

You may want to try again tomorrow as the site may be down for maintenance.

If still problematic then contact O2 on 202  or 0344 809 0202

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

[Simbakid]

I’m having the same problem, can’t log into my account, 3 weeks since I switched to O2 and still no able to, it’s driving me crazy…help anyone???

[Cleoriff]

@Simbakid 

I'll tag @O2Sarah- who starts at 8am. Hopefully she'll be able to help you. Good luck!

[O2Sarah-]

Thanks again @Cleoriff 

@Simbakid I will send you a private message so we can check your account. 

[Cleoriff]

Thanks @O2Sarah- xx

[Simbakid]

No luck!! It says no possible to log in, try again later. This is maddening!!