on 06-10-2021 12:28
I want to change my number can you please tell me how ?
Solved! Go to Solution.
on 06-10-2021 12:40
You need to contact customer services @Mrd.
There is a community guide on how to do this:
Guide: How to change your mobile number
There are some alternative numbers and hints on getting through in the guide below.
Guide: Coronavirus Community Help and Support
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 06-10-2021 12:40
You need to contact customer services @Mrd.
There is a community guide on how to do this:
Guide: How to change your mobile number
There are some alternative numbers and hints on getting through in the guide below.
Guide: Coronavirus Community Help and Support
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 06-10-2021 12:44
on 06-10-2021 12:44
I did see this but unfortunately you can not get through on 202 unless it’s an emergency
on 06-10-2021 14:11
on 06-10-2021 14:11
on 06-10-2021 14:17
on 06-10-2021 14:17
@Mrd
Call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
on 06-10-2021 14:58
on 06-10-2021 14:58
All done thanks a lot