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Can I change my number I have rang o2 and can’t get through unless it’s an emergency

Mrd
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I want to change my number can you please tell me how ? 

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gmarkj
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You need to contact customer services @Mrd.

There is a community guide on how to do this:

Guide: How to change your mobile number 

There are some alternative numbers and hints on getting through in the guide below.

Guide: Coronavirus Community Help and Support 

 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 11995 Posts
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Registered:

You need to contact customer services @Mrd.

There is a community guide on how to do this:

Guide: How to change your mobile number 

There are some alternative numbers and hints on getting through in the guide below.

Guide: Coronavirus Community Help and Support 

 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Mrd
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I did see this but unfortunately you can not get through on 202 unless it’s an emergency 

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TallTrees
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Hi @Mrd 

Welcome to the o2 Community forum. 

The best time to call customer services is 08.00am. 

Good luck and best wishes 



HAPPINESS IS BEE SHAPED

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Bambino
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@Mrd 
Call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

I DO NOT WORK FOR O2



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Mrd
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All done thanks a lot 

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