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Calls

mandysweeting
Level 1: Joiner
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Hi there, my Samsung s10 plus will not make outgoing calls. I've tried absolutely everything. Any ideas plz. I can't ring O2 for obvious reasons. So frustrating 

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Cleoriff
Level 94: Supreme
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Have you tried your sim in another phone @mandysweeting?

If it doesn't work then you need a new sim. If it does work then it's a problem with your phone.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you borrow a phone to call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

 

*The Game Is On*

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 110793 Posts
  • 799 Topics
  • 6387 Solutions
Registered:

Have you tried your sim in another phone @mandysweeting?

If it doesn't work then you need a new sim. If it does work then it's a problem with your phone.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you borrow a phone to call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

 

*The Game Is On*

Girl in a jacket
Message 2 of 2
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