cancel
Showing results for 
Search instead for 
Did you mean: 

Calling/Sending message to a Ukrianian mobile from UK mobile

DaveB1
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My girlfiend sent me her mobile phone number so we can text and call each other. She is located in Ukraine and the number she sent was +380 93 xxx xx xx.  I tried calling and sending message but both failed.  Am I doing something wrong?

Message 1 of 5
532 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143406 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@DaveB1 

If you have a spend cap any international calls or texts may be prevented.

Guide: Spend caps on O2 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 3 of 5
523 Views
4 REPLIES 4

Bambino
Level 84: Resplendent
  • 22939 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@DaveB1 Not sure why you can't call or text, but aside from that you should both download and install WhatsApp. You can call, text, and video call over WiFi for free. You can do the same with Facebook Messenger or Google Duo, and there are probably others too. Don't waste your money using your O2 allowances.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 5
529 Views

MI5
Level 94: Supreme
  • 143406 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@DaveB1 

If you have a spend cap any international calls or texts may be prevented.

Guide: Spend caps on O2 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 5
524 Views

DaveB1
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thank you.  Don't know why I did not think about WhatsApp. Great advice thanks.

Message 4 of 5
519 Views

DaveB1
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

MI5 thanks for that.

Message 5 of 5
519 Views