Caller in my Contacts listed as Unknown Caller after phone switch

[Moggyman63]

I have a Virgin Media SIM that has been working happily on my Honor 9x Lite for the last 5 years.
I recently bought myself a Moto G85 and followed the procedure to copy all my apps & data from the old phone to the new one. Although it's a 5G phone, I only use 4G and all seems well apart from the default Google Phone app.

When a call comes in from a number that is already in my Contacts (synced to my Google account), it is listed as 'Unknown Caller'. This only happened on the old phone when it was actually true.

I thought it might be because this phone uses wi-fi calling - or it was until I just turned that off. I haven't had a call since so I don't know if this is the issue.

Has anyone else had a similar problem and managed to resolve it?

Thanks

[Oxonian]

Thank you for the "heads up" @pgn ! 😀

[Dave-O2]

Morning @Oxonian 

You can find the latest on this HERE

[Oxonian]

Thank you @Dave-O2 ! 👍