on 08-05-2024 17:20
I want to increase the duration of the ring to 30+ seconds, ideally 90 or 120 seconds. Is this possible ? I have followed the guide on the post below, and tried replacing the "30" with "60" but it appears 30 seconds is the maximum time possible.
https://community.o2.co.uk/t5/How-to-Guides/How-to-Lengthen-Ringtime-on-any-O2-Mobile/bc-p/1712551
Solved! Go to Solution.
on 08-05-2024 17:35
30 seconds is the industry allowed maximum.
Any longer will require disabling voicemail completely.
Guide: All you need to know about O2 Voicemail 901
on 08-05-2024 17:35
30 seconds is the industry allowed maximum.
Any longer will require disabling voicemail completely.
Guide: All you need to know about O2 Voicemail 901
on 30-09-2025 21:31
Shouldn't the 30-secs maximum be mentioned on the official forum guide, here?
on 03-10-2025 17:34
After phoning CS, the agent said that iPhones have a 30-sec limit... is that correct?
They couldn't comment on 'other phones' (regardless of Android-variant make/model) having a higher up to 180-sec limit as per they offer on the settings page?!... so does Android have a higher 'rings to divert to voicemail' limit available on O2?)
Bloody stupid system, O2 staff are clueless per usual.
on 03-10-2025 17:54
30 secs is the GSM official limit, regardless of phone type.
04-10-2025 00:12 - edited 04-10-2025 00:34
04-10-2025 00:12 - edited 04-10-2025 00:34
So the same question remains then, again... Why do O2 even offer "180 seconds" on their settings page?
Problems:
A. The settings page states up to 180 seconds, but this is not even possible.
B. You can't actually set 30 seconds (or any other length!), using ANY method I've tried from these forums.
C. O2 fail to ever fix this issue, now spanning over YEARS.
This affects disabled users especially. Not very good is it.
Maybe @Dave-O2 could enlighten us on this?
on 04-10-2025 00:59
The 180 seconds is a nonsense figuration
Simple reason being that if you call the mobile when voicemail is off altogether the caller's phone will disconnect automatically after around 50-60 seconds
on 06-10-2025 15:33
on 06-10-2025 15:33
@jonsie wrote:The 180 seconds is a nonsense figuration
Simple reason being that if you call the mobile when voicemail is off altogether the caller's phone will disconnect automatically after around 50-60 seconds
Yes precisely, which helps to show that these settings are not setup correctly in the first place. Hence why they don't work properly. 🙄