CNnot pair Apple watch

[IP1]

Hi 

I unloaded my Apple Watch as the cellular hasn’t been showing, when trying to repair the plan isn’t showing. I don’t want a new plan as I am already paying for, clearly not working and been paying for nothing. Please advise. 

[Cleoriff]

Hi @IP1 

I'll tag one of our account advisors @O2Sarah- who is on this morning. Hopefully, she'll be able to help.

[O2Sarah-]

Good morning

Thanks for tag @Cleoriff 

@IP1 I will send you a private message so we can look into this. 

[Cleoriff]

Thanks @O2Sarah- 

[Cleoriff]

Thanks @O2Sarah- x

[IP1]

I’ve replied to your message this morning but had no response. Please advise.