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CAn I move my tariff to a new phone

Callmechook
Level 1: Joiner
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I nee to find out if I can move the pay and go tariff I have to a new phone. Ive lost one and could do with the credit swopped over. 

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Enlli
Level 66: Unequalled
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If you report yor SIM lost O2 will send out a new one with the same number

Guide: Lost or Stolen O2 Device? - How to Report it 

However assuming  you have a new O2 SIM and phone migrate your old number across and your credit will remain

Guide: Migration & porting into O2  

 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 66: Unequalled
  • 7126 Posts
  • 51 Topics
  • 1589 Solutions
Registered:

If you report yor SIM lost O2 will send out a new one with the same number

Guide: Lost or Stolen O2 Device? - How to Report it 

However assuming  you have a new O2 SIM and phone migrate your old number across and your credit will remain

Guide: Migration & porting into O2  

 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
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jonsie
Level 94: Supreme
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Just put thee old sim into the new phone

If it's a different size call into aany O22 store and they will swap your number to a new sim

Credit would stay with your number

Take photo ID with you

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