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Busy network and slow

FleetHampshire
Level 1: Joiner
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Fleet Hampshire is suffering from slow and busy network. 2 weeks same problem.  Issue reported many times by calling customer support . No improvement . Looks like Engineers from 02: are not interested in fixing 4g signal which gets busy and data becomes to halt

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Cleoriff
Level 94: Supreme
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@FleetHampshire 

O2 will never give timescales about mast repairs or upgrades. If you download the My Network app you can get information and report faults and problems https://www.o2.co.uk/apps/my-network 

Try dropping down to 3G until the problem is resolved.

Guide: How can I sort out my network issues? 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 112570 Posts
  • 801 Topics
  • 6711 Solutions
Registered:

@FleetHampshire 

O2 will never give timescales about mast repairs or upgrades. If you download the My Network app you can get information and report faults and problems https://www.o2.co.uk/apps/my-network 

Try dropping down to 3G until the problem is resolved.

Guide: How can I sort out my network issues? 

Veritas Numquam Perit

Girl in a jacket
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