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Broken phone screen

Bec111
Level 1: Joiner
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Hi could anyone help with some information please I've just smashed my phone screen, I do have insurance on it I was just wondering if I send it off with o2 to be fixed how long I'm looking at on getting it back 

 

Thank you in advance! 

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Cleoriff
Level 94: Supreme
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Hi @Bec111 

All info here https://www.o2.co.uk/help/digital-services/o2-insurance 

We're just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this

 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 112417 Posts
  • 801 Topics
  • 6694 Solutions
Registered:

Hi @Bec111 

All info here https://www.o2.co.uk/help/digital-services/o2-insurance 

We're just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this

 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
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