Blacklisted

[Kahlan]

I brought a redmi note 10 pro in 2021 direct from Xiaomi, I've now brought a new phone and would like to sell the redmi I've been told my phone was blacklisted by O2 in 2022 though I have been using it.  It was brought brand new.

Is there anything I can do about this 

Many thanks 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

[madasaf1sh]

@Kahlan 

Have a look on Checkmend and see if it is blacklisted, or if selling to the likes of CEX it might be on the do not buy list...