on 12-11-2021 03:50
Why have I received an email saying my statement is ready and next bill date the 16th of this month but when I go to pay it tells me how much All my plan and devices are but when I go to pay it says my balance is zero.
Solved! Go to Solution.
on 12-11-2021 07:41
Hi @Claribells
Payment is due 14 days after you get your bill.
https://www.o2.co.uk/help/account-and-billing/your-bill
If you still have a query message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this
Veritas Numquam Perit
on 12-11-2021 07:40
on 12-11-2021 07:40
Hi there @Claribells
Welcome to the o2 Community forum
I think it would be necessary to clarify with o2 customer services
They are available on social services here;
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
Facebook, Twitter and Instagram
on 12-11-2021 07:41
Hi @Claribells
Payment is due 14 days after you get your bill.
https://www.o2.co.uk/help/account-and-billing/your-bill
If you still have a query message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this
Veritas Numquam Perit