25-07-2024 21:09
I got a bill to pay of £16.83. It said as I have not set up a direct debit I can pay securely through the MyO2 app. I am currently abroad on holidays and have tried numerous times to log onto MyO2 but have been unable to do so. I will return from holidays on 01.08 24. Can the bill be paid then, if not, then let me know how I can pay it.
25-07-2024 21:14
You can get in touch with Payment Management team on +44 800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Consider setting up a direct debit to avoid future issues.
All details here Guide: How to Pay Your Bill (Contract)
Use Skype to call Guide: A Guide to Skype
25-07-2024 21:14 - edited 25-07-2024 21:15
25-07-2024 21:14 - edited 25-07-2024 21:15
You would really need to talk to O2, this is a customer forum, @BrendanMc - you will need to call o2 on 0800 902 0217 (not easy from abroad, so try the Social Media Team on Twitter/X or Facebook, the link below has the ways to do that).
Good luck!
26-07-2024 09:59
26-07-2024 09:59
Thank you
28-07-2024 17:57
You're welcome @BrendanMc