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Bill to pay

BrendanMc
Level 1: Joiner
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I got a bill to pay of £16.83. It said as I have not set up a direct debit I can pay securely through the MyO2 app. I am currently abroad on holidays and have tried numerous times to log onto MyO2 but have been unable to do so. I will return from holidays on 01.08 24. Can the bill be paid then, if not, then let me know how I can pay it.

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MI5
Level 94: Supreme
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@BrendanMc 

You can get in touch with Payment Management team on +44 800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Consider setting up a direct debit to avoid future issues.

All details here Guide: How to Pay Your Bill (Contract) 

Use Skype to call Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 76: Forum Legend
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You would really need to talk to O2, this is a customer forum, @BrendanMc - you will need to call o2 on 0800 902 0217 (not easy from abroad, so try the Social Media Team on Twitter/X or Facebook, the link below has the ways to do that).

Good luck!

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BrendanMc
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Thank you 

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MI5
Level 94: Supreme
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You're welcome @BrendanMc 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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