This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Been moved from Virgin, I have 5gb data phone not seeing data network

John505
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

‎06-07-2023 20:28 - edited ‎06-07-2023 20:33

‎06-07-2023 20:28 - edited ‎06-07-2023 20:33

No data

Message 1 of 4
458 Views
0 Kudos
3 REPLIES 3

jonsie
Level 94: Supreme
  • 95695 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

on ‎06-07-2023 20:34

on ‎06-07-2023 20:34

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 2 of 4
455 Views
0 Kudos

madasaf1sh
Level 78: King of Kings
  • 12032 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

‎06-07-2023 20:42 - edited ‎06-07-2023 20:43

‎06-07-2023 20:42 - edited ‎06-07-2023 20:43

@John505 

 

Try changing your mobile data settings from the Virgin one to mobile.o2.co.uk  

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 4
451 Views
0 Kudos

Breanna
Former Staff
  • 1808 Posts
  • 117 Topics
  • 17 Solutions
Registered:

on ‎07-07-2023 13:59

on ‎07-07-2023 13:59

Any luck with changing the APN @John505?

Message 4 of 4
419 Views
0 Kudos
Top Kudoed Authors
View All
Top