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Been moved from Virgin, I have 5gb data phone not seeing data network

John505
Level 1: Joiner
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‎06-07-2023 20:28 - edited ‎06-07-2023 20:33

‎06-07-2023 20:28 - edited ‎06-07-2023 20:33

No data

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jonsie
Level 94: Supreme
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on ‎06-07-2023 20:34

on ‎06-07-2023 20:34

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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madasaf1sh
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‎06-07-2023 20:42 - edited ‎06-07-2023 20:43

‎06-07-2023 20:42 - edited ‎06-07-2023 20:43

@John505 

 

Try changing your mobile data settings from the Virgin one to mobile.o2.co.uk  

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Breanna
Former Staff
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on ‎07-07-2023 13:59

on ‎07-07-2023 13:59

Any luck with changing the APN @John505?

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