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Bar on account

Redflame85
Level 1: Joiner
  • 6 Posts
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Registered:

Hi, I received my new pay monthly sim card last Wednesday (April 12th) and transferred my old number from giffgaff using the PAC code they gave me. It has been 6 days from the number transfer and there has been a bar put on my account. I have asked numerous times to have thus removed as I don't have a late bill etc to pay, intact my first bill isn't for another 7 days. I need my phone for work and waiting 6 days so far is ridiculous. Please sort this out ASAP.

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gmarkj
Level 67: Unsung hero
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Registered:

 


@Redflame85 wrote:

And like I said before, I CANNOT use Skype due to having no working sim card and not having WiFi in my home


You have access to the internet, so why not use Skype?

Or use the links above to message on social media instead of using the chat function on the o2 website

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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