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Awful reception

Eamon1998
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For months I have no reception in Middleton center(m24).I spend several hours a day-there-what can i do apart from getting new phone  and diffy network?and my phone is of no use for either calls or wifi.I would change provider but am on contract 

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pgn
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Take a look ate the articles linked here, @Eamon1998 - and get hold of and configure the O2 My Network app so you can get proactive reports when a mast in your area is in difficulties.

https://community.o2.co.uk/t5/Tech-Support/Mobile-Network-Speeds-Unacceptable-Appalling-What-to-do/m...

If you do decide to switch networks, first try PAYG offerings from the other networks before going through the transfer from O2 to another network, @Eamon1998.

Good luck!

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pgn
Level 76: Forum Legend
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Take a look ate the articles linked here, @Eamon1998 - and get hold of and configure the O2 My Network app so you can get proactive reports when a mast in your area is in difficulties.

https://community.o2.co.uk/t5/Tech-Support/Mobile-Network-Speeds-Unacceptable-Appalling-What-to-do/m...

If you do decide to switch networks, first try PAYG offerings from the other networks before going through the transfer from O2 to another network, @Eamon1998.

Good luck!

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Enlli
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See this thread. Major problems in Middleton. O2 saying it could be end of Jan before fixed.

https://community.o2.co.uk/t5/Pay-Monthly/No-signal-for-weeks-months-in-the-centre-of-Middleton-Grea...

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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