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Apple Watch

danicrowther97
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Hi, I’m currently on phone contract with you and I’m wanting to get the Apple Watch 7 on contract too but when I go through the checkout it’s saying that I’m unable to due to not meeting the minimum level on the credit check and I’m just wondering why. 

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MI5
Level 94: Supreme
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@danicrowther97 

O2 will never tell you why.

It's just that you don't meet their criteria for credit or affordability.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143445 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@danicrowther97 

O2 will never tell you why.

It's just that you don't meet their criteria for credit or affordability.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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danicrowther97
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My phone was taken out while I was on mat leave but now I’m employed it won’t let me get anything so I’m really confused. 

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madasaf1sh
Level 76: Forum Legend
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@danicrowther97 

 

That the whole issue with Credit and Affordability Checks, its a black art of whether you will pass or not, and not just with o2.. 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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